Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last updated: January 1, 2026
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect:
    1. Personal information (name, email, phone, address)

    2. Payment information (processed securely)

    3. Browsing data and cookies


    4. How We Use Your Information:
    5. Process and fulfill orders

    6. Communicate about your purchases

    7. Improve our services

    8. Send promotional emails (with consent)


Data Protection:
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us:
If you have questions about this Privacy Policy, please contact us at privacy@souq.com

Your Privacy Rights

Data Security
We use industry-standard encryption and security measures to protect your personal information.
No Selling
We never sell your personal information to third parties or use it for unauthorized purposes.
Your Control
You can access, update, or delete your personal information at any time through your account.
Transparency
We'll notify you of any changes to our privacy policy and how we use your data.
Cookie Policy

We use cookies to improve your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how you use our site
  • Marketing Cookies: Used to show relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences in your browser settings.

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). If you are a resident of the European Union, you have additional rights regarding your personal data:

  • Right to access your data
  • Right to rectify incorrect data
  • Right to erase your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your data, please contact us.

Terms of Service

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Customer Support

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Account Security

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