Shipping Policy

We are committed to delivering your orders quickly and safely. Here is our comprehensive shipping information.

Shipping Methods:

1. Standard Shipping: 3-7 business days (30 EGP)
   


2. Express Shipping: 1-2 business days (60 EGP)
   


3. Same Day Delivery: Available in Cairo (100 EGP)
   


4. Free Shipping: Orders over 500 EGP
   


Processing Time:

5. Orders placed before 2 PM are processed same day
   


6. Weekend orders processed on Monday
   


7. Custom items may require additional processing time
   


Delivery Areas:

8. All Egyptian governorates
   


9. International shipping to GCC countries
   


10. Remote areas may have extended delivery times
    


Delivery Process:

11. SMS/Email notifications with tracking information
    


12. Signature required for high-value items
    


13. Safe place delivery available upon request
    


14. Redelivery attempts for missed deliveries
    


Shipping Restrictions:

15. Some items cannot be shipped internationally
    


16. Hazardous materials restrictions apply
    


17. Size and weight limitations may apply
    

Damaged or Lost Packages:
We take full responsibility for packages until delivered. Contact us immediately if you receive damaged items or if packages are lost in transit.